Beyond the transaction: Preventing fraud across the customer journey

Fraud is no longer confined to the point of payment—bad actors are increasingly exploiting vulnerabilities at every stage of the customer lifecycle. In this online event, Stripe’s Radar team explains why customer abuse—when customers exploit business policies—is a growing problem and how businesses can build defenses from sign-up to checkout.

Prevent bad actors before they impact your bottom line

First-party fraud—where legitimate customers abuse free trial, refund, or account policies—is on the rise. According to a report from the Merchant Risk Council, 62% of businesses experienced an increase in first-party fraud disputes over the past year. From November to February alone, Stripe’s models detected a 4.3x increase in abusive free trials.

Watch the recording to learn:
  • Why fraud prevention needs to cover every stage of the customer journey, from account sign-up to post-purchase
  • How bad actors are exploiting vulnerabilities at each stage, using tactics like multi-account and pay-as-you-go abuse
  • What Stripe is seeing across its network and the patterns that signal abuse
  • How network-level data and AI-powered tools can help businesses identify and block fraud patterns

Designed for developers

The best software platform for running an internet business

The Stripe Billing API is easy to integrate with existing websites, mobile apps, and CRM systems. Developers can use our composable API to get started quickly or design customized subscription logic and pricing models.
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With over 700,000 drivers providing nearly one million rides per day, Lyft uses Stripe to power payments at scale. Lyft also partnered with Stripe to build Express Pay, a first-of-its-kind feature that allows drivers to cash out whenever they want, instantly.

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No lengthy application

Eligibility is determined solely based on your history with Stripe. There’s no credit check and no complicated application process.

No lengthy application

Eligibility is determined solely based on your history with Stripe. There’s no credit check and no complicated application process.

No lengthy application

Eligibility is determined solely based on your history with Stripe. There’s no credit check and no complicated application process.

No lengthy application

Eligibility is determined solely based on your history with Stripe. There’s no credit check and no complicated application process.

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The Stripe Billing API is easy to integrate with existing websites, mobile apps, and CRM systems. Developers can use our composable API to get started quickly or design customized subscription logic and pricing models.
The Stripe Billing API is easy to integrate with existing websites, mobile apps, and CRM systems. Developers can use our composable API to get started quickly or design customized subscription logic and pricing models.

Build defenses across the entire customer journey

Stripe is the financial infrastructure platform designed to increase revenue, help businesses launch and scale global payments, access financial services, improve the customer experience, and grow faster.
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