We commissioned Forrester Consulting to survey hundreds of online retailers to learn how they’re rising to the unprecedented challenges of the pandemic. This study shares why retailers are still prioritising growth and how they can leverage payments to transform their businesses.
of Asia-Pacific merchants find it challenging to expand into new markets.
have seen an increase in sophisticated fraud attempts during the pandemic.
lack internal payments expertise to stay informed on trends and regulations.
Retailers that consider payments technology as a revenue-creating opportunity rather than a cost center will be able to quickly execute growth strategies like: